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FAQs

FAQ

Q1: Are you a manufacturer or trading company?

A: We are manufacturer, welcome to visit our factory.

Q2: How to confirm the product quality before placing the order?

A:Sample could be provided, and we have the inspection report issued by an authoritative third-party testing agency.

Q3: What’s your MOQ?

A: It depends on products, different products with different MOQ, we accept sample order or provide free sample for your test.

Q4: How about delivery time/method?

A: We usually ship within 1-3 working days after your payment.
We can ship by door to door courier, by air, by sea, you also can choose your forwarder shipping agent.

Q5: Do you provide after sales service?

A: TGY provide 24*7 service. We can talk by email, skype, whatsapp, phone or whatever you feel convenient.

Q6: How to solve the after-sale disputes?

A: We accept Changing or Refunding service if any quality problem.

Q7: What’s your payment methods?

A: Bank transfer ,Western Union, Moneygram, T/T + T/T balance against B/L copy(bulk quantity)


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1. Get 20% Off Your First Order. Stay up to date on new products and exclusive products.


2. If you are interested in free samples.


Please contact us any time:


Email: rebecca@tgybio.com


What's up:+8618802962783

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